We will accept returns/exchanges on our merchandise given that it is in sellable condition with original tags attached.  Returns must be sent back within 14 days of the package delivery date and return costs will be incurred by the customer.

We will meet our obligations under the Consumer Guarantees Act when processing refunds on faulty goods. 

Please email info@williamwright.co.nz to start the process and reference your receipt number and name.  


New Zealand

Via Courier Post 

2 - 4 Working Days


Via Courier Post

7 - 10 Working Days